Privacy Policy

Privacy Policy

Last Updated : 08 – 05 – 2026

Introduction

At Vivasayi, we (“we”, “our”, or “us”) are committed to protecting the privacy and security of our customers, website visitors, distributors, and business partners. As a food products company, we collect and manage certain personal and order-related information to provide high-quality food products, customer support, delivery services, and a better shopping experience. This Privacy Policy explains how we collect, use, store, and protect the information shared with us through our website, orders, inquiries, subscriptions, and other communications. By using our services or interacting with us, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information such as your name, phone number, email address, delivery address, billing details, and order history when you purchase or inquire about our products. We may also collect information related to product preferences, feedback, customer support requests, and communication records. In addition, technical information such as IP address, browser type, device information, and website activity may be collected automatically when you access our website.

How We Use Your Information

We use the information collected to process orders, arrange deliveries, provide customer support, improve our products and services, respond to inquiries, and enhance your overall experience with Vivasayi. We may also use the information for internal business operations, quality assurance, promotional communication, product updates, and maintaining customer relationships.

Food Quality and Safety

As a food products company, we maintain strict standards for product quality and safety. Information shared by customers, including dietary preferences, product concerns, or feedback, may be used to improve product quality, packaging, and customer satisfaction. We also use this information to comply with food safety regulations and maintain transparency in our operations.

Sharing of Information

We may share necessary information with trusted delivery partners, payment service providers, logistics companies, and service providers involved in operating our business and fulfilling customer orders. We do not sell personal information to third parties. Information may also be shared when required to comply with legal obligations or protect our rights and business operations.

Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, remember user preferences, and enhance browsing experience. These technologies help us understand customer interests and improve website performance.

Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we take reasonable steps to safeguard data, no online platform or electronic storage method can guarantee complete security.

Customer Rights

Customers may contact us to request access, correction, or update of their personal information. You may also choose to opt out of promotional communications at any time by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external platforms. Users are encouraged to review the privacy policies of third-party websites before sharing information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or operational needs. Updated versions will be posted on this page with the revised date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us through our official communication channels provided on our website.

Email: admin@vivasayi.co.in
Phone: 9488239034