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Continue ShoppingRefund Policy
Introduction
At Vivasayi, we are committed to delivering fresh, hygienic, and high-quality food products to our customers. Since our products are consumable in nature, we maintain strict quality and safety standards during packaging and delivery.
Order Confirmation
Customers are requested to carefully verify product details, quantity, delivery address, and contact information before placing an order. Once an order is confirmed, it will be processed immediately for dispatch.
No Refundable Policy
All products purchased from Vivasayi are non-refundable due to the nature of food items and safety regulations. Once the order has been processed, shipped, or delivered, the amount paid cannot be returned.
Damaged or Incorrect Products
If a customer receives a damaged, spoiled, or incorrect product, they must contact our support team within 24 hours of delivery along with product images and order details for verification purposes.
Resolution Process
After reviewing the issue, Vivasayi may provide an appropriate solution based on the verification process. Product concerns are handled individually to ensure service quality and customer support.
Contact Us
For any order-related queries or support, customers can contact the Vivasayi support team through our official communication channels.
Email: admin@vivasayi.co.in
Phone: 9488239034